Privacy Policy

Last update: 30/9/22

We ("We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.

This Privacy Policy was developed to inform you about the ways in which we collect the information you provide, store it, and use the information you provide on the site CryptoOptima (the "Website" ).

We will abide by the following principles:

  • To be transparent about the processing and collection of personal information about you:

We want you to be able to make informed decisions concerning the processing and use of Personal Data. This is the reason we've created our website. In order to achieve this, we'll employ different techniques and methods to provide pertinent information on the use of Personal Data.

If we feel you need specific details, we'll provide it to you at the proper time and location.

We will be happy to answer any questions that you may have and provide any clarifications you require with respect to any legal restrictions. For this purpose, you can approach Us via email at the following address email address: [email protected]

  • to process Personal Data about you solely for the purposes specified in the policy:

Personal Data may be processed by Us for a variety of reasons, including to offer our website to you, and to connect you with third-party trading platforms (the 'Services' ) and to enhance the Website, and to safeguard Our rightsand and interests, in order to assist with the operation and maintenance of the Services, to comply with any legal or regulatory obligations, and to conduct administrative and business-related activities to support the provision and use of the Services.

Personal Data are also processed by us in order to understand your preferences and needs.

  • To use significant resources to safeguard your rights with respect to Personal Data:

To enable the exercise of your rights we've important resources. You can contact Us at any time to request Personal Data concerning you. We will amend or delete it, stop using the data for specific purposes, or in general. Transfer it to yourself or to a third-party. We will fulfill your wishes according to the law.

  • to protect Personal Data about you:

While We cannot promise absolute security of the Personal Data about you, We can guarantee that We utilize and will continue to employ an array of tools and measures aimed at ensuring that the Personal Data about you is protected.

Our complete privacy policy

1. The Scope?

This policy outlines the kind of Personal Data the Company collects on natural persons, and how it gathers it, uses it, discloses it to third parties, protects it, processes it, etc.

This Policy is a reference to information that relates to an identifiable or identified natural person. An identifiable natural person could be defined as one who is directly identifiable or in combination with other information We have or have access to.

The Policy defines "processing" as any process which involves the use of or collection of Personal Data. It includes the management, structuring, and storage of Personal Data.

Our Services are designed for general audiences and are not intended to be utilized by children under 18. We do not intentionally seek or solicit information from any person under the age of 18 nor do we consent to allow them to access our Services. If We learn that information about a child was collected, We will take reasonable steps to delete such information as soon as is possible.

2. When Do We Collect Personal Data About You?

We gather Personal Data about you whenever you access the Services, access the channels for service and the Website. You may provide us with your Personal Data in certain instances. In other situations we may collect your Personal Data by analysing and studying the usage of our Services or Our service channels or by receiving your information from our third-party partners.

3. There is no obligation to provide personal data to the company and the implications.

However, you aren't required to give Us any Personal Data. In certain situations however, you might not have to supply us with any Personal Data. This could prevent Us from offering the Services or hinder users from accessing the Website.

4. What type of Personal Data are We able to gather? Personal Data that we collect from every visit to the Website:

This information may include online activity log, traffic data (including not limited to IP address, time of access the date of access the web and mobile page(s) visited, the language used, crash reports for software and the type of browser you used and information about the device you utilized. This information may not personally identify you thus, it is not Personal Data.

Personal Data We receive from you: any personal data you give to Us at your own discretion when you contact an online trading platform of a third party through Us.

Personal Data You are required to provide for submission to third-parties platforms to facilitate trading : this information includes your complete name, phone number, email address and phone number.

5. The Purposes of The Processing of Personal Data And Their Legal Basis

Your Personal Data is processed by the Company for the purposes specified in this section, and in accordance with the lawful basis for processing.

The Company will not process Personal Data about you unless there exists a legal basis to such processing. The legal bases according to which the Company is able to be able to process Personal Data about you are as below:

  • You have given consent to the processing of your Personal Data for one or more specified reasons. This applies to situations where you have provided your personal details through the Website, so that we may send the information to a third party trading platform.
  • Processing is essential for the purposes of the legitimate interests pursued by the Company or by an outside entity. For instance, it is necessary for the purpose of making improvements to Our Services, or for the exercise or defense of claims in court.
  • Processing is required in order to fulfill an obligation of law to which the Company is bound.

You can contact Us at the email address to obtain more information regarding processing that is required to protect the Company's legitimate interests.

Below is a list of purposes and legal basis that We can use your Personal Data.

Purpose Legal Basis
1

In order to provide your personal information to third-party parties on your request in order to be contacted by digital, trading

We may collect Personal Data about you in order to provide it to third party companies, in the event that you specifically request it.

You have given your consent to the processing of your Personal Data for one or more distinct reasons.
2

In order to reply to your inquiries, requests or concerns

Personal Data is necessary to help you answer any questions you might have regarding the Services.

Processing is essential for the purpose of legitimate interests pursued by the Company or by a third partner.
3

To be in compliance with any legal obligation, judicial or administrative or judicial

Personal Data is processed to comply with our legal obligations.

Processing is necessary for compliance with the legal obligations that the Company is bound.
4

In order to improve Our Services

We may also use Personal Data about you in the interest of improving Our Services. This includes, inter alia any crashes or malfunction reports that are obtained with respect to the Services.

Processing is necessary for the purpose of the legitimate rights pursued by the Company or an unrelated third other.
5

To avoid fraud, abuse of Our Services

Processing is necessary to fulfill the legitimate rights that are pursued by the Company or by any third partner.
6

To perform and sustain various tasks that support the provisions of Our Services

Such activities include back-office functions, business development activities, strategic decision-making, oversight mechanisms, etc.

Processing is necessary to fulfill legitimate interest that are pursued by the Company or an unrelated third party.
7

To conduct analysis, such as statistical analysis

In order to make decisions about various issues, we use various analytical methods (including the ones that use statistics).

The Company's legitimate interests or those of a third-party need processing.
8

To protect our and other third-party interests, rights and assets, which include the exercise, initiation or defense of claims in a legal context

We may process Personal Data about you in the interest of protecting Our interests, rights, and assets, or the interests of third parties in accordance with any applicable law, regulation, or agreement, including any of Our conditions and terms and policies.

The legitimate interests of the Company or those of a third party need to be processed.

6. Transfer of Personal Data to Third Party

The Company can also provide Personal Data with third parties who offer services to us, such as storage and host providers, IP address information and analysis of user experiences.

In addition, you may specifically request that We provide certain Personal Data about you to third-party trading platforms. We will disclose your Personal Data you provide to Us in these cases to trading platforms of third parties. The processing of your Personal Data is subject to their privacy policies. We might share your Personal Data with multiple third party trading platforms.

The Company may also share Personal Data about you with its related entities and business partners. They give it resources that help the Company to improve and enhance the quality of products and services that it provides to its customers.

If necessary to protect third parties' rights assets and interests The Company is permitted to disclose Personal Data with regulatory, local or official authorities.

We may also additionally, we may share Personal Data about you with potential investors or buyers or lenders to the Company or any other company in the group of companies, in the event that the same transaction takes place (including the transfer of assets of the Company) or any other company within the group and/or in connection with any merger or consolidation, restructuring, bankruptcy, or liquidation of the Company or any other business in the group.

7. Cookies and services from third parties

We may utilize certain third-party services, including analytics companies or companies delivering advertisements on our Website, which may also use cookies or other technology as well. These practices and the providers are subject to their own policies.

Cookie (which is a small text file) is downloaded on the device through which you browse or visit the Website. Cookies will be used to collect information about your preferences and browsing habits enhance user experience, remember your settings and personalize the services and products that you might enjoy. Cookies can also be utilized for statistics and analytics.

Some of the cookies We may use are session cookies. These are downloaded on a temporary basis to your device and last until you close your web browser. Others are permanent cookies, which last on your device after you stop browsing the website and are used to help the Website remember you as a return visitor each time you return to the Website.

Types of cookies:

They may be used by us based on their function:

Type of cookie Scope Additional Information
Cookies are strictly necessary

These cookies are essential to enable you to navigate the Website and utilize features that you've requested. Cookies are used to provide the information as well as the products and services you have requested from us.

Such cookies are essential for assisting your device in downloading or stream data so that you can navigate around the Website, use its features, or return to the pages you've previously been to.

hese cookies collect Personal Data about you, including your username and last login date, and can identify you as logged in to the Website.

They are erased when you close your browser (session cookies).

Functionality Cookies These cookies enable us to recognize you each time you visit our site and store your preferences and selections. These cookies survive the closing of your web browser, and remain active until their expiry time.
Cookies for performance These cookies are used to gather statistical data on the site's performance as well as to help enhance it. They also permit Us to conduct analysis on our website.

The cookies collect anonymous data that is not tied to an identified or identifiable natural person.

These cookies are valid for different periods of time; some will be deleted when you quit your browser, while others are able to be used for an indefinite validity period.

Cookies are blocked or removed

To prevent or remove cookies, you must change the settings of your browser. Below are links to help you understand the procedure to select the most popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari

Be aware, however, that if you do so, certain or all features and functions may not work as they were intended.

ONLINE TRACKING NOTE

Currently, this service does not support do-not-track SIGNALS.

8. The Retention of Personal Data About You

The Company will store Personal Data about you as long as necessary to fulfil the purpose of processing Personal Data, as described in this Policy or for longer periods in accordance with the laws or regulations, policies, and orders that apply.

We'll share your personal information with trading platforms of third parties for a period of 12 months and subject to our consent will share it for another 12 months.

We periodically review Personal Data that we have kept to ensure that it is no longer necessary.

9. Transfers of Personal Data To A Third Country Or An International Organization

Personal Data about you may be transferred to a third country (i.e. Personal Data about you may be transferred to a foreign country (i.e. or to a different location other than where you live) or international organizations. International organizations or jurisdictions. Company takes all necessary steps to safeguard Personal Data you provide and to make sure that data users have the ability to assert their rights and access effective legal remedies.

The protection and security offered by these safeguards is for citizens of the EEA (European Economic Area).

  • Transfer to a third-country country or international organization which the EU Commission has determined provides adequate security for Personal Data transferred to it pursuant article 45(3) of Regulation 2016/679 of the European Parliament and of Council of 27 April 2016. (the "GDPR")
  • The transfer is governed by an legally binding and legally binding agreement between public authorities or bodies under Article 46(2)(a) of the GDPR; or
  • This transfer was made according to the common data protection clauses that were adopted by the EU Commission under Article 46(2)(c) and GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

You can request that the Company give you information concerning the safeguards employed by it to safeguard the Personal Data about you that are sent to a third-party country or international organization via email to the address below: [email protected]

10. Security of Personal Data About You

We have implemented appropriate technical and organizational measures to provide the appropriate level of security to Personal Data, taking into account the risks that are present in processing, including accidental or illegal destruction, loss, or alteration and disclosures that are not authorized or access to Personal Data transmitted, stored or otherwise processed.

We don't warrant or guarantee that the security of your Personal Data will be maintained error-free. We cannot also be responsible for any accidental, indirect or consequential damages related to your use or disclosure of Personal Data. This includes however, it is not limited to, any Personal Data being disclosed due to errors in transmission, unauthorized access by third parties or any other reason beyond our reasonable control.

We could be required, due to legal or other obligations outside Our control, to transfer Personal Data about you to third parties such as public authorities. We cannot control the level of protection given to your Personal Data by third parties in these circumstances.

Personal Data can not be transferred via the web in a completely safe way. The Company is not able to guarantee the security of Personal Data you transmit to Us via the internet.

11. Links To Websites of Third Parties

Links to third-party sites and applications can be made available by the website. The Company does not control the content of these websites or applications or the collection and/or processing of Personal Data about you by such websites and applications, and we do not have any responsibility for these websites or applications as well as their privacy and protection policies and practices. This Policy does not apply to any actions taken via such websites and/or applications.

If you use third party websites and/or applications, We recommend that you carefully review the privacy policies of these third parties prior to using such applications or websites, and prior to disclosing any Personal Data about you.

13. Your Rights in Respect Of Your Personal Data

Generally you are entitled to ask us to provide you with confirm whether Personal Data about you is being collected by us and to request a review of such data, to rectify the data if needed and erase any Personal Data no longer required by Us. You can also limit the scope of processing of your Personal Information.

If you are a resident of the EEA residency, please read this section:

You have the following rights regarding of Personal Data about you. To exercise such rights, you can make a request to exercise your rights via the following email address: [email protected]

Right to access

You can be provided with by the Company confirmation of whether or whether Personal Data about you is being processed and, if it is the case, access to the Personal Data and the following details: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or types of recipients to which the Personal Data have been or will be disclosed, including recipients in third countries outside the European Economic Area (EEA) or international organisations; (4) if possible, the envisaged period of time for the duration of time that the Personal Data will be stored or, if it is not feasible, the criteria that determine the period; (5) the existence of the right to demand from the Company the rectification or deletion of Personal Data or restriction of processing of Personal Data about you or to opt out of the processing of your Personal Data; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any information as to its source; (8) the existence of the existence of profiling and (9) if Personal Data is transferred to an unrelated country outside of the EEA or to an international organisation, the appropriate safeguards relating to the transfer.

The Company will provide you with a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies you request. If you submit the request electronically, and unless otherwise requested by you, the information will be provided in an commonly electronically processed form.

The right to request a copy of the Personal Data shall not adversely interfere with the rights and liberties of others. If the request is harmful to the rights and liberties of others in any way, then the Company can refuse to comply with it or limit its ability to do so.

Right of rectification

The Company has the right to correct any inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be corrected, taking into consideration the reason for processing.

Right to Erasure

the following grounds applies: (a) the Personal Data is no longer needed for the reason that it was gathered or processed; (b) you terminate your consent upon the basis of which processing takes place and there is no alternative legal basis for processing. (c) you may object at any time, on grounds specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by Us or another third party, and there are any legitimate grounds that override the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data about you has to be erased for compliance with a legal obligation in European Union or Member State law that the Company is subject.

This right is not applicable in the event that processing is required (a) to comply with the legal obligations that are required to be processed under European Union law or Member State law or (b), to create, exercise, or defend legal rights.

Restrictions on processing

You have the right to request from the Company the limitation of processing of Personal Data about you if one of the following situations occurs: (a) the accuracy of the Personal Data is contested by you, for a period enabling the Company to verify the accuracy of the Personal Data about you; (b) the processing is not lawful and you object to the deletion of the Personal Data about you and you request the limitation of its use (c) the Company no longer needs the Personal Data about you for purposes of processing however, the Personal Data is required by you for the establishment, exercise, or defense of legal claims. (d) when the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by an unrelated third party, unless we have compelling legitimate grounds for the processing that outweigh your rights, interests and freedoms , or to establish, exercise, or defense of legal claims; or (e) when you believe that the Personal Data about you is processed for direct marketing purposes such as profiling, in the extent it is relevant to such direct marketing.

If processing of Personal Data about you has been restricted in response to your request, the Personal Data shall, with the exception of storage, only be processed with your permission or for the purpose of establishing or exercise of legal claims, or for the protection of the rights of another natural or legal person, or in the interest of vital public interest for the European Union or of a Member State.

Right to data portability

If the process is automated and is based on consent or a contract you are a part of, you have the right and the right to review your Personal Data you have given to the Company.

When exercising your right to data portability, you are entitled to your Personal Data about you to be directly transferred from the Company to another controller, when technically feasible. Your rights under the right to erasement are not affected by your exercising your right to for data portability. The right to data portability does not restrict the rights or liberties of anyone else.

Right to challenge

You may oppose at any time on the basis of your particular situation or to the processing of Personal Data about you that is based on legitimate interests pursued by the Company or an outside party, which includes the use of profiling to support these legitimate interests. If we are able to establish compelling legitimate grounds for processing Personal Data, we will not be able to continue doing so unless you can demonstrate that they override your rights, freedoms, interests or the exercise, establishment or defense of legal rights.

In relation to direct marketing In relation to direct marketing, you are entitled at any time to oppose to the processing of Personal Data concerning you.

Right to refuse consent

You are able to withdraw your consent to Us for the purpose of the processing of Personal Data about you at anytime, without affecting the legality of processing that is based on your consent prior to the date of withdrawal.

You have the option to lodge a complaint with the supervisory authority

You can lodge an appeal to a body of supervision created by a member country to safeguard the rights of natural persons in relation to the processing of Personal Data within the European Union.

The law of the European Union and Member States can limit your rights with regard to Personal Data concerning you, as explained in this section 13.

We will provide you with the requested information in line with the rights you have in this section 13 within one month from the date of receipt of your request. That period may be extended by two further months, if needed considering the amount of complexity and volume of requests. We will inform you of any extension within one month after receipt of your request, together with the reasons for the delay.

The information requested according to the rights you have in this section 13 shall be provided without charge, unless otherwise stated in the section 13. If requests are clearly overly or unfounded, in particular because of their repeated nature, we can either (a) charge reasonable fees that takes into consideration the administrative costs of making the communication or taking the action requested; or (b) decline to take action on the request.

If we have doubts about the identity of the real person making the request, the Company might ask for further information.

12. Modifications to this Policy

We may modify, from time to time the terms and conditions of this Policy. When we modify this Policy We will inform you of any changes by publishing the updated Policy on the Website. Additionally, when We make significant modifications to this Policy We will attempt to notify you via the communication methods we consider appropriate and post a notice on our Website. Any amendments, unless explicitly stated, will be effective upon publication of the updated Policy.